One Simple Step: How To Capture Customer Feedback and Gain Website Traffic

One Simple Step: How To Capture Customer Feedback and Gain Website Traffic

How To Gain Honest Customer Reviews, Increase Sales, and Gain Website Traffic

If you have ever searched for a business on Google or shopped online, you definitely have seen and maybe even contributed to many business reviews. This nifty little feature offered by many platforms has been proven helpful to consumers and businesses time after time.

A lot of the time consumers rely on reviews for many reasons whether they be on Amazon, Yelp, Google My Business, or directly on a company website. 

Sometimes a good or bad review is why your business did or didn't get a sale. But while reviews have proven to be helpful for consumers, they have been equally as important for businesses as well. 

 A POWERFUL TOOL TO CAPTURE CUSTOMER FEEDBACK

Why Customer Reviews Really Matter So Much

Businesses benefit from reviews. Reviews help consumers make buying decisions, allow customers to give their honest opinions, and help brands gain visibility online. 

These three benefits can be the "make or break" for your business moving forward. Still, people ask, "do customer reviews really matter though?"

The answer is, "yes."

Reviews Have The Ability To Influence Consumers

Reviews are vital to businesses these days not only because of their ability to influence consumers' choices but also because they work to strengthen a business's credibility. 

When a business has taken the time to set up a reviews system, an increase in sales is expected. 

I personally always try to make a point to look at reviews of businesses both when I visit in person and online before purchasing a product. Studies show I am not alone. 

90% of consumers read an online review before visiting a business and 9 out of 10 people value an online review just as highly as a personal recommendation.
According to Invesp, 90% of consumers read an online review before visiting a business and 9 out of 10 people value an online review just as highly as a personal recommendation.

It is vital to ensure that positive reviews are shown and negative reviews are handled properly. 

A business should never delete or hide negative reviews. In fact, there are a number of areas that need to be adhered to so as not to be penalized. 

A great way to conquer bad reviews automatically is with our proprietary software. This is because bad reviews can be avoided when you deal with grievances BEFORE you ask for a review. 

The Power of a Review Is in the Hands of the Business

Like I have mentioned a few times, a business really can only take advantage of the power of reviews when a review system in place. We suggest investing in easy-to-use, software as a service or SASS that manages everything to do with reviews. 

At the end of the day, the many reviews we have all read over the years, have allowed us to trust many businesses which ultimately lead to many purchases time and time again. 

But the real power of reviews is actually doing something to get more reviews by managing the process. 

Many times consumers will make a purchase because of reviews and then will leave their own. But just like any normal human being, sometimes people forget and need a little guidance and a gentle reminder. 

Thankfully our proprietary software is specifically designed to avoid bad reviews by handling grievances before you ask for the review and it also gets you more reviews and garners more website traffic. 

Gain Control Over Your Reviews and Website Traffic

You can rely on our software to take the heavy lifting out of gaining customer feedback and reviews. 

Our proprietary software has been designed to do more than you could ever accomplish by simply asking for a review or relying on a third-party POS or other SASS. 

Remember, the power of reviews is in the hands of the business. To get that increase in sales everyone needs, a reviews system must be in place. 

Our proprietary software has helped numerous businesses time and time again take control of their reviews!

Click the image below to learn more about our proprietary software and how it can easily be installed on your website! 

Guest Post by Reece Smith, EVP

A Customer Feedback Loop Designed to Get More Reviews and Attract Website Traffic

No comments:

Post a Comment

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has." - Margaret Mead